Charge policy
When you install our app for the first time, you can use it free of charge for 07 days of trial. The trial period only available once for each store. You can re-install the app as many times as you want within those 07 days and you will not be charged, but after trial period, if you uninstall the app and install it again, you will be charged immediately.
About Trial Extension: We are sorry to say that there's no easy way to extend your trial, as standard Shopify trial system is not prepared to deal with trial extensions. However, we strongly believe our trial period is proper for shop owners to experience our great service and test our in-app system.
App prorating, upgrades, and downgrades
If you upgrade or downgrade your subscription with an app, then the app will prompt you to agree to a new recurring app charge. This is because Shopify allows each app only one recurring app charge to be enabled at a time. The existing recurring application charge will be canceled and replaced by the new charge.
Depending on the app, the new recurring app charge is either applied immediately, or after the app's current billing cycle ends.
If the new app charge is applied immediately, then when you upgrade your plan by moving from a less expensive charge to a more expensive charge, the charge is prorated based on the difference in price and the number of days remaining in the billing cycle. For example, if you begin a 30-day billing cycle on a $5.00 plan, and upgrade to a $15.00 plan on day 15 of the billing cycle, then you're charged $5.00 + ($15.00 - $5.00) * (15/30) = $10.00 USD.
If the new app charge is applied immediately, then when you downgrade your plan by moving from a more expensive charge to a less expensive charge, you're automatically offered an application credit based on the difference in price and the number of days remaining in the billing cycle. This application credit can be used towards any future application purchase on Shopify.
Annual charge
If you cancel the app after using app several months, the bill of usage will be calculated by original monthly plan (without discount) * month in use. For example: If you use Pro plan on yearly charge with discount 20% so you just need to pay 12.99 * (1 - 0.2) * 12 = $124.7 Then you cancel the annual plan on the 5th month of billing cycle. You will paid $12.99 * 5 = $64.95. So you will receive refund $127.7 - $64.95 = $59.75
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